HEALTHY & SAFETY UPDATE

12.4.20 Update: COOCH is Closed… Again.
We are sorry to report that we have been once again forced to close our doors. We will share an update as soon as possible.

Dear COOCH Community,

We hope this message finds you safe, healthy and well. We wanted to take a moment and share a quick update with you, as we’re as anxious as everyone to see your faces again!

The health and safety of our clients has always been our priority. In these uncertain times, our commitment to you is no different and we’ll be implementing a variety of new policies and procedures.

Please scroll down to view our new policies and procedures.

Should you have any questions, please message us at wax@coochla.com ahead of time.

Thank you for continuing to support small businesses. We can’t wait to see your smiling faces again and soon!

Sincerely,

Kim

Self-proclaimed therapuss and Founder

COOCH

New Policies & Procedures

Updated: June 19, 2020

• In addition to the pandemic and forced closures, new safety protocols and rules limit the number of clients we can see daily. When booking appointments, you’ll see fewer time slots available and updated pricing. We’ve also added extra time between appointments to minimize the chance of clients from crossing paths at the salon.

• Should you arrive early for your appointment, we ask that you please wait in your vehicle until your appointment time, as our original waiting area – the LIEbrary – cannot be open.

• Before entering the salon, your temperature will be taken and you may be asked to complete a COVID-19 questionnaire.

• All guests are required to wear a mask during their visit. We will be wearing masks at all times as well.

• We will no longer be able to serve food, snacks, and beverages (coffee, etc.).

• When possible, please visit our salon without children. As parents ourselves, we love all our children and are doing our best to maintain as clean and sanitary a space as possible for all our guests.

• We are pet owners and love all your pets! Unfortunately, we can no longer admit pets to our salon.

• We recently completed training around the proper sanitation and disinfection practices and procedures consistent with the current highest industry standards set forth by King Research International, granting us official barbicide certification.

• We have purchased new waxing machines, a heat sterilizer, new tweezers and scissors. All devices will be 1) sterilized in barbicide, 2) sterilized in a heat sterilizer, 3) placed in individual sterile pouches for each client, and 4) hand sanitizer and rubbing alcohol will be available for client use.

• Our updated pricing assists us with new and added supplies while also helping us recoup losses from the months-long closure.